Your customers are worth more than simple transactions. Mufreir empowers the customer to let you know of a potential
problem immediately. You then have the ability to fix that relationship immediately. You can also support those who love your business and engage them from
the moment they enter your store by bringing traditional in–store connections online.
Our dash board system gives customers a reason to trust and to try your business based on the live
reviews. Imagine seeing that your doctors office is running on time before you leave the house! This kind of interaction increases customer loyalty to your business
while enhancing your online profile.
With access to innovative tools and a network of loyal customers, it’s easy to attract new customers into your
business day after day.
That customers who are satisfied are 10 less likely to review an establishment versus a
dissatisfied customer. Besides customer service, loyalty cards are a businesses best friend.
Mufreir’s digital loyalty program makes it easy to turn every customer into a loyal customer. As they visit your
business, they’ll earn points which can be redeemed for rewards they’ll love. Let them name next month’s special, get a free appetizer, or take it up a notch and offer a once
in a lifetime opportunity.
65% of loyal customers want email communication from the businesses they frequent.
Every customer is unique, so shouldn't your email marketing acknowledge that? Segment your customers and send
them emails based on how often they've visited your business. Invite back folks who haven’t stopped by for a while, alert them of sales or just send them a friendly “Hello!”
For the first time, you can connect the emails you send back to in–store customer activity.
61% of SMBs agree that social media helps them get new customers.
Keeping up with social media doesn’t mean you’re in a back room stuck behind a computer. As your customers check
in with Mufreir, their activity is posted to Facebook and Twitter, making them brand advocates for your business. Customers can “Like” your Facebook page directly from the
Mufreir tablet too; you’re growing your social media presence while your customers are still inside your store.
Your online reputation is important – 90% of consumers admit that their buying decisions are influenced by
online reviews. Because reviews matter, we’ve streamlined the process for your customers to find your business on the web’s top review sites.
Reach new customers through Mufreir's extensive member network with Mufreir's Appy Beacon locator. Drop a sample
product or service into the accounts of Mufreir Members in your neighborhood who have yet to visit. The offer will be waiting for them as soon as they engage with your loyalty
program, and you can continue the relationship to bring them back in again and again.
79% of all mobile device owners use their phones to find local businesses.
Get found in Mufreir’s app and grow your mobile presence. Your business will have its own mobile–friendly page
highlighting your hours, phone number, website, social media links and rewards. Members can easily search and find your business when they’re out and about.
Understand every aspect of your Mufreir solution. Learn who your customers are, how they’re engaging with your
loyalty program and what drives them back in. Access customer demographics, communicate directly with your customer base and optimize your promotional strategy from the
comfort of your own home.
Yes, these are real employees and yes, we know they look amazing.
Don’t manage your MUFREIR program alone! Every MUFREIR business comes with a Merchant Success Manager who is
dedicated to making MUFREIR work for you. Set up your program, launch an email campaign, talk through your program’s data – our team of real life humans are here to answer any
questions you have along the way.
The World’s Greatest Loyalty Program will soon be in your hands.
A member of our team will contact you shortly!
Just as you make an effort to always put your customers first, so do we. We want you to have the very best Mufreir
experience as possible because being the very best is something we think we’re the very best at.
Give us a call and we’ll prove it.
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Atlanta, Georgia 30303